Documentation
Getting started, Wi-Fi network, lights and button, and frequently asked questions.
Getting started with ECO-LITE
How to connect ECO-LITE to Wi-Fi without apps, add it to your account and hand it over to your customer, step by step.
Network requirements
Which Wi-Fi ECO-LITE needs: 2.4 GHz, WPA2/WPA3 personal, ports 443 and 123, captive portals and MAC filtering.
Lights and button
What each colour of the ECO-LITE light means and what the button does depending on how long you press it.
Frequently asked questions
Answers about consent, battery, Wi-Fi, changing workshop, privacy and ECO-LITE compatibility.
Guides for you
Drivers
Workshops
- What Diaglana is and what you need
- Signing in and protecting your account
- Setting up ECO-LITE
- ECO-LITE network requirements
- Adding a unit to your account
- Handing a unit over to your customer
- How a remote session works
- Assistance requests, appointments and work orders
- Reading a vehicle and sharing the report
- Live dashboard, service functions and battery test
- Unit software updates
- Enabled features and licenses
Fleets and dealers
How-to guides
Step by step, with the same texts as the platform's help.
Getting started
Units
Your units on the platform
Diagnostics and remote assistance
- How a remote session works
- Collaborating in a session: messages, prompts and photos
- Assistance requests, appointments and work orders
- Reading a vehicle and sharing the report
- Vehicle details: identifying it by the VIN
- Live dashboard, service functions and battery test
- v2 procedures: beta and operational
- CAN captures
- Pre-purchase report
- Asking Diaglana for help
Purchases and subscriptions
- Buying in the shop
- Paying for, tracking and returning an order
- Withdrawing from an order and returning it
- Accepting a quote and turning it into an order
- Invoices for your orders
- Emails we send you and how to unsubscribe
- Paying with a payment link
- Subscriptions and plans
- Non-payment: what happens if a subscription charge is not paid