Buying in the shop
Cart, destination, taxes, delivery and payment method.
Where: Shop (/tienda). You need to sign in to buy.
- Add products or packs to the cart. Volume prices and cart discounts apply automatically.
- Say where to send it. The final price (taxes and delivery) is calculated for that address.
- If you buy as a business, enter your Spanish tax ID (NIF) or your VAT number with its prefix (other EU countries): if it is valid in VIES, the purchase is VAT-free. Retailers in Spain who resell the unit can ask for the equivalence surcharge (recargo de equivalencia).
- Choose how to receive it: the delivery type (economy, standard or express) or a pickup point.
- Choose how to pay: card, Bizum or PayPal (when available), bank transfer or cash (on pickup or cash on delivery, only below €1,000).
Mainland Spain and the Balearic Islands carry Spanish VAT. The Canary Islands, Ceuta, Melilla and destinations outside the EU are exports without Spanish VAT; there may be customs charges at the destination.
If you reach the shop from a distributor's website, the purchase is credited to them. Only if you accept it does the shop remember for 30 days which website you came from (in this browser, with no third-party cookies); you can forget it at any time. Products appear in your language when translated; otherwise in Spanish.
Tip: Questions before buying? Write to us in the shop's purchase chat.
More guides in this section
- Paying for, tracking and returning an order
- Withdrawing from an order and returning it
- Accepting a quote and turning it into an order
- Invoices for your orders
- Emails we send you and how to unsubscribe
- Paying with a payment link
- Subscriptions and plans
- Non-payment: what happens if a subscription charge is not paid