Tracking and Guard: protection and route of your tools

See the anti-theft protection of each tool and, with another person's approval, its position and route.

Where: Tools › Tracking

What you will see: each tool of your organization with its anti-theft protection (Guard), whether it is observed and its connectivity: online, degraded or offline. This is a read-only view; arming, disarming, locking or immobilizing stay closed until the firmware and the safety validation allow them.

1. Seeing the position and the route

  1. Choose the tool and the "Route period": last hour, last 24 hours or last 7 days.
  2. Press "Request read" and confirm your identity with your passkey.
  3. Another person with approval permission approves it in Data & approvals › Location reads.
  4. Once approved, you see the points of the route with their accuracy and speed. The approved read is valid for one minute; seeing more points needs another authorization.

A tool can only be queried while its location consent is in force: every query checks it. The coordinates are only shown on that screen.

2. Acknowledge or close alerts: geofence alerts here and telemetry alerts in Tool data, also in the app.

  1. Each alert shows its state: "New", "Acknowledged" or "Closed", with who and when.
  2. Press "Acknowledge" to say you have seen it; you can add a note.
  3. Press "Close" and pick the reason: resolved, false alarm, duplicate, no action needed or other reason. The note is optional.
  4. If it needs another look, press "Reopen" and it goes back to "New".

Whoever manages the organization's notices can do this; everyone else sees the state. No second factor is asked and every step goes into the audit log.

Tip: Geofences and alerts need their own authorization per tool and the platform does not open them yet. The unit's holder can withdraw the location consent in "Privacy and your data".

Open the platform See it in the help centre

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