Use case
Workshop networks and remote experts
Working as a network means several workshops sharing devices, support and experts remotely: one workshop has the car in front of it, while another, or an expert, carries out the diagnostics or programming from their own desk.
Reviewed by Daniel Morales, founder of Reprorace SL, on
Key facts at a glance
| Protocol | Standard | J1962 pins | Speed or link | ECO-LITE | ECO-LITE TOOL | ECOPRO Gen4 |
|---|---|---|---|---|---|---|
| CAN | ISO 15765-4 · ISO 11898 | 6 and 14 (2nd channel on 3 and 11; classic CAN on 1 and 9) | 125, 250 and 500 kbit/s | Yes: 2 channels and pins 1/9 | Reproduces the vehicle's | Multichannel |
| DoIP | ISO 13400 | 3, 11, 12 and 13; activation on 8 | 100BASE-TX (100 Mbit/s) | Yes | Reproduces the vehicle's; Ethernet in PassThru (J2534-2) | Yes |
| PassThru | SAE J2534 · ISO 22900-2 (D-PDU) · TMC RP1210 | Link to the PC, not to the vehicle | USB or network | Basic: J2534 over Wi-Fi | J2534, D-PDU and RP1210 | In development |
Data from the device catalog and the standards cited. The devices are in pre-production: figures may be adjusted after the first units have been validated.
Pre-production: tested on a simulator; validation with vehicles under way. Whether it works with a given program depends on that program: ask us before you buy.
When you need it
- A workshop in your network has a car it can't fix
- You need a specialist in a make who isn't in your city
- You want to give your workshops devices, support and your brand from a single account
Which Diaglana device covers it, and its limits
- The Diaglana platform
- A master network with shared workshops, devices and support, plus your brand: color, logo and your own domain on the web and in the app.
- Remote experts
- A directory of verified experts you can hire for assistance, with published terms of engagement.
- ECO-LITE + ECO-LITE TOOL
- The car stays at one workshop; the expert works with their own tool from their desk. Pre-production: remote sessions will open once the remote connection service is in production.
Questions from professionals about this
How do you build a repair shop network under your own brand?
A master network, partner shops, shared devices and support, your logo, your colors and your domain: how to build a repair shop network under your own brand on Diaglana.
How does a distributor sell devices and plans to its shops?
Device transfers, catalog and pricing, sales attributed to your website, plans with protocol licenses and payment terms: a distributor's work on Diaglana.
How do you charge for remote diagnostics?
An estimate before you start, online payment or a payment link, and a signed report at the end: how a repair shop organizes billing for remote diagnostics.
For repair shops and professionals: frequently asked questions
Frequently asked questions
Can the expert get into the car whenever they like?
No. Every session is authorized by the person next to the vehicle, with the device's button, and every access is logged.
How is an expert paid?
On the platform, under the terms of engagement for experts published on this site.
Can I put my own brand on the network?
Yes: color, logo and your own domain on the web and in the app for your workshops.
Want to try it in your workshop?
Check the device page for the full specifications, or buy in the shop at the final price.