If you are a driver or private owner

With a personal account you see your unit and your vehicles, decide who gets into your car and ask your workshop for help. Your account has these sections: My vehicles, My device, Remote assistance, Commerce and Data & approvals.

1. Getting started

1. Create your account (guide “Create a personal account”) or accept the hand-over your workshop sends you.
2. Connect the ECO-LITE to the Wi-Fi where the car is parked overnight (guide “Setting up ECO-LITE”).
3. Add it to your account with the claim code on the label, if your workshop has not handed it over to you already.
4. Choose your workshop in My vehicles and, if you like, install the app to get your notices on your phone.

2. Day to day

• When your workshop asks to connect, the unit flashes blue and beeps: a short press authorizes and a long press refuses. Without your press nobody gets in.
• To ask for help, go to Remote assistance › Ask for help and describe what is wrong with the car.
• In My device › Diagnosis you see what your unit can read from your car: live values and fault codes with their explanation.
• In Data & approvals › Privacy and your data you see who can reach your unit and withdraw an authorization whenever you want.

Tip: Something not working? See “FAQ by profile”: the unit does not connect, the car does not respond, privacy and payments.

Open the platform See it in the help centre