For drivers

Remote diagnostics for your car: your trusted workshop, always at hand

When a warning light comes on, ask for help from your account and your workshop looks at the car remotely. No trips, and always with your permission.

Why it matters

You authorize every session
Every remote session requires you to press the device's button. A long press declines it.
No apps to install
It joins your Wi-Fi with the QR code on its label in two minutes.
See what is going on
Your account shows the live values and fault codes the device reads from your car.
Your data stays yours
See who accessed and when, download your data or ask for it to be deleted.

How it works

  1. Get your device

    Your workshop hands it over to your account, or you add it yourself with the QR code on the label.

  2. Ask for help

    From your account, under Remote assistance, describe what is wrong with the car.

  3. Authorise with the button

    When the device beeps, press the button and your workshop can check the car.

What you can do

  • Find out what a warning light means
  • Book an appointment with the diagnosis already done
  • Receive quotes and talk to the workshop on the platform
  • Change workshop whenever you need
  • Return the device to the workshop if you sell the car

Which devices

  • ECO-LITEThe device that stays in the customer's car. It connects over Wi-Fi and speaks the diagnostic protocols from 2005 onwards, on 12 and 24 V.See it in the shop

Frequently asked questions

Can the workshop look at my car without me knowing?

No. Every remote session requires you to press the device's button and is logged in your privacy centre.

What if I change workshop?

Yes, from your account; some changes may have a cost and you will see it before confirming.

What happens if I sell the car?

You return the device to your workshop from your account with «Return to workshop» and hand it over.

Step-by-step guides

Ask your workshop about ECO-LITE

If you run a workshop, configure your order and offer remote diagnostics to your customers.

Can we help you get started?

Leave us your details and we will tell you how Diaglana fits your workshop, your fleet or your car.